Introduction
This Refund and Cancellation Policy explains the terms under which users may cancel their subscription to Coaches Junction and, where applicable, receive a refund. By subscribing to our platform, you agree to the terms set out in this policy.
1. Subscription Plans and Renewals
- Paid Subscription Plans
Coaches Junction offers subscription plans that are billed either annually or monthly. Your subscription renews automatically at the end of each billing period, unless you cancel it. - Free Subscription Plans
Free subscriptions do not incur charges and may be canceled at any time through your account settings.
2. Cancellation Policy
- Cancellation Process
You can cancel your subscription at any time by logging into your account and following the cancellation instructions in your account settings. Cancellations will take effect at the end of your current billing cycle, and you will retain access until the end of the subscription period. - Timing of Cancellation
To avoid being billed for the next billing period, you must cancel your subscription at least [XX hours/days] before your renewal date. We recommend canceling early to ensure no further charges are applied.
3. Refund Policy
- Annual Subscriptions
For annual subscriptions, refunds are only available within 30 days of the initial purchase or renewal date. After this period, we do not provide refunds for annual subscriptions. - Monthly Subscriptions
Monthly subscriptions are non-refundable. Once a payment is made, access continues until the end of the current monthly billing cycle. - Refund Exceptions
In certain circumstances, such as billing errors or account issues, we may, at our discretion, issue a partial or full refund. Please contact our support team at info@coachesjunction.com to request a review of your case.
4. Termination by Coaches Junction
We reserve the right to terminate or suspend your account without notice if you violate our Terms and Conditions. In such cases, you will not be entitled to a refund.
5. Changes to This Policy
We may update this Refund and Cancellation Policy periodically. Changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed of any updates.
6. Contact Us
For questions or assistance regarding this Refund and Cancellation Policy, please contact us at:
Email: info@coachesjunction.com
Address: Flat 52 Victoria Court, Royal Earlswood Park, Redhill, England, RH1 6TF
